5 Benefits of SIP Trunking

What you need to know about SIP Trunking

Nikiwe Lucia Phala
4 min readMay 2, 2022

As the growth of cloud-based applications continues, more organizations are seeking efficiency. SIP trunking is a method of delivering voice communication over Voice Internet Protocol (VoIP), an increasingly popular way for businesses to minimize their phone costs and improve their telecommunication bandwidth. Moreover, we broke down what sip is and how to know if it’s right for your business.

What is SIP trunking?

SIP-or Session Initiation Protocol- is a popular telephony protocol that initiates and allows users to make and receive calls over the internet. It’s used to primarily manage multimedia communications, sending messages from one SIP address to another. These messages are typically voice calls. However, SIP also powers messages in the form of video calling and instant messaging services like Skype and Facebook Messenger to provide free calling worldwide.

A ‘trunk’ is a line — or link- that carries signals and connects nodes in a communication system to switch data signals to one another.

SIP Trunking Process from a Telephone to Internet Connectivity to a Telephone and Mobile Device.

What Are the Benefits of SIP?

One of the key benefits of SIP trunking is the conventional public-switched telephone network is no longer required, thus eliminating standard per-minute fees and related charges from phone companies.

In addition, this is mainly because it eliminates the costs of long-distance calling. SIP connects a variety of devices to connect individuals and businesses locally and globally through voice, video, and text. It simplifies business communication systems and makes businesses technically competitive. Here’s how:

Cost savings

  • Thanks to Sip Trunking, the cost of your entire phone system becomes predictable and simple. With a traditional phone line, you may be paying for extra lines you are not using. As a result, you might also incur high charges for long-distance and international calls.
  • With SIP trunking, you’ll experience simplified pricing, usually charged on a per-user basis. It’s simple to add lines when you need them -with no expensive visits from technicians. You pay only what you need.
  • Free calls between offices on the same VoIP system, are even bigger if you have offices lactated in multiple countries.

Scalability

  • SIP is flexible and easily scalable, as it offers unlimited channels per trunk and no physical installation. You can combine your communications across channels and multiple offices into a single network.

This is possible because:

・SIP calls rely on your internet connection or the third party’s IP network instead of physical phone lines such as Primary Rate Interface (PRI) lines.

  • Long-distance and international calls become local, you no longer have to buy Public Switched Telephone Network) (PSTN) gateways.
  • Your call volume or the number of concurrent calls is likely to grow as your company grows.

Local call charges

All calls are still rated based on local and long-distance but if a company uses a hosted Private Branch Exchange (PBX) system with SIP trunks, offices can be easily connected without having to pay for a long-distance call.

Often when companies don’t have a local presence but want it, they standardized toll-free numbers. The issue with toll-free numbers is that they are generic, but with SIP trunking this call is considered on-net and therefore is classed as local.

Similarly, companies can mask their phone number with a local area code. Even though you don’t have a physical office there, phone calls to that number will be routed over the internet to wherever you’re located. Both you and your customers will win!

Disaster recovery

Traditionally telephony service can be disrupted due to phone failures, bad weather, or damaged telephone pole.

A frequent question that comes with moving towards internet telephony: what if my internet goes down?

SIP trunking services tend to be more flexible and resilient when paired with VoIP (Voice over Internet Protocol) which boasts higher reliability. This means that you can keep using your phones even in case of failure. These may include geographic redundancy, routing calls to different locations or data centres, and dispersed network operating centres.

Increased Productivity

Poor communications and changing priorities are some of the main reasons projects fail. Does your business communication allow a seamless connection between employees and offices? A seamless connection between multiple offices, remote workers and employees on the move can streamline communication and ensure projects remain on time and on target.

In addition, as the SIP trunking is an outsourced service, a traditional on-premises system is no longer the single point of failure.

Plus, if the business site experiences downtime, it won’t be a problem for the SIP service providers to route numbers and calls immediately.

Conclusion

Companies wondering ‘what is SIP trunking going to save us?’ are in for a pleasant surprise.

SIP trunking is an excellent investment for your team’s productivity. Not all SIP trunk services are the same, though.

To get the best deals for your business. Check out online to make sure you’re pairing your SIP solution with the perfect hardware.

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Nikiwe Lucia Phala

Hi, I’m Nikiwe, freelance writer, content creator and social media manager. I write blogs for educational purposes. Follow https://medium.com/@nikiweluciaphala